HIRE
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Terms & Conditions

TERMS & CONDITIONS

 

Waitotara Valley Estate Ltd trading as Rumbling Adventures New Zealand (Rental Service Licence Number 0335308) is committed to providing you with an enjoyable and unforgettable experience and our top priority is your safety and welfare. Please read these terms and conditions carefully. By submitting a booking to us and using our services, you agree to the following terms and conditions.

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Bookings are accepted on the understanding that the client understands the possible risks inherent in motorcycle riding and operating an adventure motorcycle. Waitotara Valley Estate Limited t/a Rumbling Adventures New Zealand reserves the right to alter or amend the Terms and Conditions at any time, without notice. Any such amendments shall be effective immediately. 

 

“Waitotara Valley Estate Limited trading as Rumbling Adventures New Zealand” (hereinafter referred to as 'RUMBLING ADVENTURES') and “You” (hereinafter referred to as ‘RIDER’) accept these Terms and Conditions as a binding contract between Rumbling Adventures New Zealand and yourself.  

1. BOOKING AND CANCELLATION POLICY

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  1.1  RUMBLING ADVENTURES Booking Policy

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• All prices shown are in New Zealand Dollars (NZD)

• A deposit of 20% is required to secure a RIDER’s  motorcycle selection from available models.

• Deposit payments are to be made by Credit Card or Bank Transfer. 

• Final payment is to be received before the commencement of the hire. Payment can be made via Bank Transfer, Credit Card or Cash.

• All Credit Card payments attract a 3% surcharge.

• A Bond of NZD2,500.00 is required per motorcycle hire at the commencement of the hire. (See Insurance terms and conditions.)

• All prices include New Zealand Goods and Services Tax (GST) of 15%

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  1.2  RUMBLING ADVENTURE Cancellation Policy​

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• 30 days or more prior to pickup  -  Full Refund

• Less than 30 days prior to pickup   -  Forfeit of 20% deposit

• Less than 24 hours prior to pickup  -  No Refund​

• There is no refunds for early return of your motorcycle if you decide to return it before the end date on your hire agreement.

• We advise the RIDER to take out personal travel insurance for any unforeseen circumstances. 

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  2. HIRE REQUIREMENTS

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• Full motorcycle licence valid for riding in New Zealand, or an international driver's permit.

• Minimum age 21 years old

 

  3. MOTORCYCLE CHOICE & AVAILABILITY

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• RUMBLING ADVENTURES  provides the motorcycles for hire.

• Riders will be notified which models are available at the time of booking.

• There is a limited number of each make and model motorcycle available for each hire.

• Motorcycles are available on a first come first served basis and your first choice motorcycle may not be available for the hire at the time of booking.

 

  4. RIDER FITNESS, HEALTH & SAFETY

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The RIDER enters into a hire contract with RUMBLING ADVENTURES  and in doing so are stating that they are in suitable physical and mental condition, and that they are capable of riding a motorcycle without risk to themselves or others.

The RIDER:

• is responsible for riding at their own pace and level of experience at all times during the hire, and 

• should at no time exceed any of the local traffic laws, speed limits or their riding experience level, 

• is prohibited from exceeding laws in relation to the consumption of alcoholic beverages while operating any vehicle/ motorcycle during a ride, or the taking of ANY drugs that may impair judgement while riding.

 

  5. INSURANCE TERMS & CONDITIONS

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  5.1  Motorcycle Insurance

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• Full comprehensive motorcycle insurance is included in the ride  for motorcycles belonging to RUMBLING ADVENTURES.

 

  5.2  Security Deposit (BOND)

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• Before the start of the ride a bond of NZD 2,500.00 is required to be held for each motorcycle from the RUMBLING ADVENTURES fleet in the event of any damage or loss to either the motorcycle, any accessories or third party property. This sum is fully refundable if the motorcycle and any accessories are returned at the end of the ride without any damage, loss or expense. Any damage will be deducted from the insurance bond with the balance being refunded. The RIDER’s maximum liability is limited to the full insurance bond plus any cost of recovery of the motorcycle. (All damages paid by credit card will incur a 3 % credit card surcharge.) 

• The RIDER shall pay the bond  in full by credit card, debit card, cash or electronic funds transfer and the amount will be held for the duration of the ride.

 

 

 

  6. EXTRA FEES & CHARGES

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Traffic and/or parking violation fines during the hire or that come in after the hire are the RIDER’s responsibility. These need to be paid by the RIDER or will be charged to the RIDER’s nominated method of payment.

Failure to return the motorcycle with a full tank of fuel at the completion of hire will incur a charge of $25.00 labour and administration fee plus $3.50 per litre of fuel to re-fill the motorcycle.

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  7. PRIVACY POLICY

 

RUMBLING ADVENTURES values our customers and respects their privacy. Privacy laws place requirements on us to treat certain information collected as confidential, to store information securely and to allow you access to check and correct your information. We comply with the Privacy Act 2020 and recognise the trust you place in us through your dealings with us. We take all reasonable steps to maintain that trust. Under law, your rights to privacy are also protected. 

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For more information please have a look at our Rental Agreement.